Our income comes from a variety of sources. Last year, we raised approximately 80% or our income from the EU, government grants and other major institutions. We raised the remaining 20% from Trusts and Foundations and businesses (12%) and individuals (5%). (Approximately 4% of our income was micro-finance income from Concern Universal Microfinance Operation (CUMO) in Malawi.)

Last year, 92% of our total expenditure went directly on charitable activities in our nine country programmes overseas. The remaining 8% was spent on management and administration, fundraising and governance in the UK as well as development education and awareness raising in UK schools. For a full breakdown of which countries view the Expenditure by Country pie chart in finances at a glance. This expenditure enabled us to work with over 2 million people to improve health, reduce hunger, improve respect for rights, build skills and reduce vulnerability. For a breakdown of expenditure by sector and the number of people helped in these ways, view the pie charts above. (Please note these show last years’ figures and are currently being updated.)

Concern Universal has staff and offices in every country of operation, who work in partnership with effective, trusted, locally-based organisations over many years. All programme expenditure is budgetted in advance, monitored and audited. Full accounts are consolidated in the UK and independently audited.

Put simply, we’re small enough to be flexible, but large enough to make a difference. We ensure our major supporters get direct access to our senior staff across the world. We are interested in long term, sustainable partnerships and so we invest time and expertise to ensure there are maximum benefits on both sides.

We report back on all the work that our partners support, and always seek to demonstrate social return on investment. We regularly visit the UK offices of our partners to ensure things are on track and offer events to inspire staff. We ensure partners are getting a good profile through our own digital channels, adding value to the partnership wherever we can.

We are one of the lowest in the business. Last year we spent just 8% of our turnover on administrative costs, so you can be sure that supporting us offer the very best value for money.

Not at all. We have a vibrant education programme here in the UK showing the relevance of international development to schoolchildren. This utilises volunteers and also requires financial support. In addition, we have a very small UK team and so always have volunteering opportunities on our books if people want to give time to our cause in the UK.

As much as you require, as it is very important for us to build long term relationships with philanthropists. We are always very clear with our donors about our current needs and seek to agree the parameters of any significant donation in the initial stages of the relationship.

We do two London breakfasts each year for our major donors, which offer a unique insight into our work. In addition we correspond and meet up individually with major donors, offering an insider briefing and full updates on the aspects of our work that particularly interests them. We take our cue from our donors, some prefer more contact than others and we respect that.

The vast majority of our turnover comes from major international institutions, which fund large scale development interventions. For example, the Global Sanitation Fund, the World Food Programme, the European Union or international government aid budgets.

All the work we do is subject to success measures and KPIs. We do base line surveys, qualitative and quantitative research and evaluations and also, wherever possible, document our projects with photos.

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Yes we do. View our General Terms and Conditions relating to Text to Donate Campaigns – /frequently-asked-questions/general-terms-conditions-relating-text-donate-campaigns/